Global office workforce resource optimization

Client

A company’s head office seeking to improve their capability to evaluate and respond to hiring requests throughout the company with a data-driven workforce forecasting approach.

Industry

Retail

Service

Workforce Planning,Data Analysis,Tool Development,Strategic Planning
 


Tech

Python, Excel
 

Challenge

The client wished to grant or deny the application of additional department resources based on a data-driven approach, where previously granting or denying was done on gut feeling. The result must be able to forecast on an FTE basis per job group for all departments in the head office.

We took on the
following challenges:

  • Obtain, analyze and process different historical data to develop a usable dataset
  • Analyze the impact of different project variables to define drivers that affect necessary workforce
  • Develop mathematical models containing precise forecasting equations that quantify necessary FTE for a job group
  • Develop an easy to use tool to be used by the client
  • Create an easy to read overview with the results

Solution

Data-Driven Forecasting

Implemented mathematical models based on historical data to generate accurate workforce predictions.

 

Custom Analytics per Department

Developed specialized calculation frameworks to skill-specific forecasting, based on latest and most effective mathematical methods.

 

Interactive Planning Tool

Created an Excel-based forecasting tool that integrates seamlessly with existing processes, while providing intuitive user interface.

Impact

Insight into process success

Creation of the ability to grant or deny applications based on data.

 

Strategic Planning

Enhancing long-term workforce planning capabilities, enabling strategic decision-making.

 

Planning efficiency

Reducing planning time while significantly improving the quality and reliability of resource forecasts.